EvoBet Casino Privacy Policy – Your Data, Protected

1. Introduction

EvoBet casino takes the privacy of every player seriously. When you register at evobet casino, you trust us with personal information — your name, contact details, and payment data. This privacy policy explains in plain terms what information evobet casino collects, why we collect it, how we use it, and what rights you have over it.

This policy applies to all players who access evobet casino from Bangladesh, whether through a desktop browser, mobile browser, or the evobet casino app. It should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of the overall agreement between you and evobet casino.

If you have any questions about this policy that are not answered here, please contact the evobet casino support team via live chat or email at [email protected]. We are happy to explain anything in more detail.

2. Data We Collect

EvoBet casino collects only the data that is necessary to provide you with a safe, functional, and personalised gaming experience. The categories of personal data we collect include:

EvoBet casino does not collect sensitive personal data such as national ID numbers, biometric data, or health information unless specifically required for legal compliance and explicitly requested from you with a clear explanation of why it is needed.

3. How We Collect Your Data

EvoBet casino collects your personal data through several channels, all of which are transparent and within your control:

• Direct registration: When you create your evobet casino account, you provide your name, mobile number, email address, and date of birth directly through the registration form.
• Payment transactions: When you make a deposit or request a withdrawal, your mobile banking details and transaction references are captured to process the payment securely.
• Platform usage: As you browse and play at evobet casino, we automatically collect technical and usage data such as your IP address, device type, and the pages you visit. This happens in the background and does not require any action from you.
• Support interactions: When you contact the evobet casino support team via live chat or email, the content of those conversations is recorded for quality assurance and dispute resolution purposes.
• Cookies and similar technologies: EvoBet casino uses cookies to maintain your session, remember your preferences, and analyse platform performance. See Section 6 for full details.

4. How We Use Your Data

Every piece of data evobet casino collects is used for a specific, legitimate purpose. We do not use your data in ways that are unrelated to the services you signed up for. The main ways evobet casino uses your personal data are:

• To create and manage your evobet casino account and verify your identity.
• To process your deposits and withdrawals quickly and accurately.
• To deliver the games and features available on the evobet casino platform.
• To send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.
• To detect and prevent fraud, money laundering, and other prohibited activities on the evobet casino platform.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have set.
• To improve the evobet casino platform based on how players use it.
• To comply with legal and regulatory obligations that apply to evobet casino.
• To send you promotional communications about evobet casino offers — but only if you have opted in to receive them. You can opt out at any time.

EvoBet casino will never use your data to make automated decisions that have a significant legal or financial impact on you without giving you the opportunity to request a human review.

5. Sharing Your Data

EvoBet casino does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Game providers: Third-party game developers whose games are available on evobet casino may receive limited technical data necessary to deliver the game session. They do not receive your payment or identity data.
• Payment processors: Your mobile banking transaction data is shared with bKash, Nagad, or Rocket solely to process your deposit or withdrawal. EvoBet casino does not store your full mobile banking credentials.
• Legal authorities: EvoBet casino may be required to disclose your data to law enforcement or regulatory authorities if required by law or in response to a valid legal request. We will notify you of any such disclosure where we are legally permitted to do so.
• Fraud prevention services: We may share limited data with fraud detection partners to protect the evobet casino platform and its players from financial crime.

6. Cookies & Tracking Technologies

EvoBet casino uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit evobet casino. Here is how we use them:

• Essential cookies: These are required for evobet casino to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting your ability to use the platform.
• Analytics cookies: These help evobet casino understand which pages and features are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Preference cookies: These remember your settings such as language preference and display options so you do not have to set them every time you visit evobet casino.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the evobet casino platform. EvoBet casino does not use third-party advertising cookies or tracking pixels for external ad networks.

7. Data Retention

EvoBet casino retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations and to resolve any outstanding disputes.

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Payment transaction records are retained for 7 years in line with standard financial record-keeping requirements.
• Gaming session data is retained for 2 years after the session date for dispute resolution purposes.
• Support conversation records are retained for 2 years after the conversation closes.
• Technical and usage data is retained for 12 months and then anonymised or deleted.

Once the applicable retention period has passed, evobet casino securely deletes or anonymises your personal data so that it can no longer be linked back to you.

8. Security Measures

EvoBet casino implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• TLS encryption for all data transmitted between your device and evobet casino servers.
• Encrypted storage of sensitive account and payment data at rest.
• Strict access controls ensuring only authorised evobet casino staff can access player data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments of the evobet casino platform.
• Two-factor authentication options available for player accounts to add an extra layer of protection.
• Automated monitoring systems that flag unusual account activity for immediate review.

While evobet casino takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect your account has been compromised, please contact our support team immediately and change your password.

9. Your Rights

As an evobet casino player, you have the following rights regarding your personal data. You can exercise any of these rights by contacting our support team:

EvoBet casino will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10. Minors

EvoBet casino is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account at evobet casino or provided us with personal data, please contact our support team immediately. We will investigate and take appropriate action, including closing the account and deleting the associated data.

EvoBet casino uses age verification checks during the registration process and reserves the right to request documentary proof of age at any time. Accounts where age cannot be verified will be suspended until verification is complete.

11. Changes to This Privacy Policy

EvoBet casino may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this privacy policy periodically to stay informed about how evobet casino protects your data. Continued use of evobet casino after any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way evobet casino handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.